Orders & Shipping

Orders

All purchases are billed in Singapore dollars (SGD).

For Singapore customers, we accept payment through PayNow via UEN. We are working on extending more payment options soon.

Upon order submission, an email with payment instructions will be sent to the email address you have provided. Simply follow the steps to complete your purchase within 24 hours of order submission.

Purchases that are not paid or partially paid, 24 hours after order submission, will be cancelled.

International customers can pay for your purchases via credit card (VISA or MasterCard). Product prices are displayed in your local currency. However, your purchase will be charged in Singapore dollars (SGD).

All paid purchases will be packed and ready for shipping within 3-5 business days (excluding weekends and Singapore public holidays). Processing time may increase during sale periods.

Shipping

* Important Notice: In light of the developing COVID-19 situation and border restrictions, delivery timings may vary and take slightly longer to arrive. We seek your patience and kind understanding during this time.

Local Shipping

We are happy to offer complimentary shipping within Singapore (excluding restricted zones) for all purchases SGD 80 and above.

For purchases below SGD 80, shipping is chargeable at a flat rate of SGD 5.

International Shipping

We ship internationally to the following countries.

Malaysia - starting from SGD 5
Hong Kong SAR, South Korea - starting from SGD 7
United Kingdom - starting from SGD 9
Australia, Canada, New Zealand - starting from SGD 10
United States - starting from SGD 13

Just add the items to your cart and shipping rates (for up to 2 kg) will be automatically calculated.

If your order exceeds 2 kg or your country is currently not listed, drop us an email with your full shipping address at hello@fabricfaerie.com to obtain an obligation free shipping quote.

All shipments outside of Singapore may be subject to import charges (duties, custom tariffs, and government service tax) that may vary depending on the destination country. Taxes and tariffs imposed by your country will be borne by the recipient; the international shipping fee quoted excludes these charges, if any.

 

* All purchases are sent via tracked shipping and a tracking code will be provided once your item is dispatched. Deliveries within Singapore should reach the recipient within 3 business days upon dispatch. International deliveries are subject to global logistics and border restrictions, delivery timings may vary and take slightly longer to arrive.

 

Last updated: 15 November 2022